Privacy Policy

Introduction

Timeless Beauty is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletter
• Place an order for products
• Contact us via email or phone

This information may include:

• Name and contact information
• Email address
• Phone number
• Delivery address
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your enquiries and provide customer support
• Send you information about products and services
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent transactions
• Analyze website usage and trends

Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, delivery services, and email distribution
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK data protection law, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data
• Rights Related to Automated Decision Making: Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at [email protected]

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Timeless Beauty
65 Market Place, Sheffield S1 2HD, United Kingdom
Phone: +44 114 968 2307
Email: [email protected]