Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Timeless Beauty regarding your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates any applicable law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Use any automated system to access the website
  • Attempt to gain unauthorized access to any portion of the website
  • Use the website to transmit any harmful code or malware

Product Information

We strive to provide accurate product information on our website. However:

  • Product descriptions and images are for informational purposes
  • We do not warrant that product descriptions are accurate, complete, or error-free
  • Product availability is subject to change without notice
  • We reserve the right to discontinue any product at any time

Please read our Health Disclaimer for important information about our skincare products.

Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Errors in product or pricing information
  • Suspected fraudulent activity
Payment

Payment must be received before we dispatch your order. We accept various payment methods as indicated during checkout. All prices are in British Pounds Sterling and include VAT where applicable.

Delivery

We aim to dispatch orders within 1-2 business days. Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

  • You may return unopened products within 30 days of receipt
  • Products must be in original packaging and unused
  • Return shipping costs are the responsibility of the customer unless the product is defective
  • Refunds will be processed within 14 days of receiving the returned item
  • Opened or used products cannot be returned for hygiene reasons

To initiate a return, please contact us at [email protected]

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Timeless Beauty and protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

  • The accuracy or completeness of website content
  • The uninterrupted or error-free operation of the website
  • The results that may be obtained from using our products

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any condition. See our Health Disclaimer for more information.

Limitation of Liability

To the fullest extent permitted by law, Timeless Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability to you for any claims arising from your use of our website or products shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Timeless Beauty from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Timeless Beauty
65 Market Place, Sheffield S1 2HD, United Kingdom
Phone: +44 114 968 2307
Email: [email protected]